Health Coaching and Multidisciplinary Care Coordination

Home
Certificate and Workforce Development Programs
Health Coaching and Multidisciplinary Care Coordination

Healthcare executives must continue to strive for optimal performance in health and wellness as they face an increasingly competitive and demanding environment. The Health Coaching and Multidisciplinary Care Coordination program is a 10-module training system that prepares healthcare professionals to better engage and empower their patients. The program prepares health coaches to train and guide each patient through their therapeutic process:

To understand the information their physician provides
To ensure continuity of care across multiple specialties
To educate the patient in managing chronic diseases using evidence-based guidelines
Health coaches also help healthcare organizations reach their goals by:
Interpreting clinical and claims data to produce actionable steps that can lead to acceptable clinical outcomes
Achieving optimal results with varying populations
Minimizing hospital readmission rates for chronic diseases
Improving patient self-management of chronic diseases
Optimizing diagnostic tests and procedures for appropriate care
Managing the underuse, overuse, and misuse of resources

Health Coach Certificate Program modules:
Module 1: Introduction to Health Coaching (Face-to-Face Module)
Module 2: Roles of the Health Coach (Online Module)
Module 3: Evidence-Based Practice and Standards of Care (Online Module)
Module 4: Working with Your Patients (Online Module)
Module 5: Principles of Active Listening (Part I) (Face-to-Face Module)
Module 6: Principles of Active Listening (Part II) (Face-to-Face Module)
Module 7: Tapping into the Patient’s Learning Style and Facilitating Behavior Change (Online Module)
Module 8: Personalized Health Planning, Goal Setting, and Coaching Strategies/Techniques: Self-Management Support (Online Module)
Module 9: Multicultural Perspectives in Health Coaching (Online Module)
Module 10: Management of Information (Face-to-Face Module)

Program format

Our program combines the convenience of online learning with periodic face-to-face sessions where participants can collaborate with faculty and colleagues. The 10 modules are delivered to fit your schedule with classes held at your organization or one of Mercer’s locations around Georgia. Highly-qualified faculty from Mercer deliver the curriculum to achieve the outcomes noted above. All faculty qualifications and experience are documented and available for your review. Our current Health Coaching partner is Piedmont Healthcare.

What does a typical module session look like?
A team of qualified instructors delivers the Health Coaching and Multidisciplinary Care Coordination module over two consecutive weeks. In-person sessions take place at your location or one of Mercer’s campuses, from 9 a.m. to 4 p.m., Monday to Friday. Online modules give participants the flexibility of completing the work on their schedule via Canvas, Mercer’s interactive online platform.

Module Delivery

Face-To-Face: One, Five, Six, Ten
Online: Two, Three, Four, Seven, Eight, Nine

What is the cost of the Leadership for the Medical Practice Program?
The standard 10-course described above is $2,500 per participant. This price could vary depending on your specific needs.

Who will issue my certification for this course?
The College of Professional Advancement will issue your certification. The graduation ceremony immediately follows the last face-to-face session. Those in attendance include the dean, associate deans, program coordinator, faculty, and key staff.

Can I get financial aid to help cover the cost of the program?
This program does not qualify for financial aid (Pell Grant, student loans, etc.). The Bursar’s Office at Mercer can accept credit card, check, or cash as payment.

Will I receive college credit in this program?
This certificate program does not allow participants to earn college credit.

How can I catch up if I am unable to attend one or more sessions?
If you happen to miss a module, our team will work with your organization to help you make up the missing module at a later date.

Is this program conducted in cohorts?
Yes, the program is conducted in cohorts to allow participants to advance together through the module coursework. Allowing participants to work in groups will help them identify areas for growth, acquire new skills, and apply coursework.

What if I have never taken an online class?
Each cohort session begins with an orientation session designed to help participants become familiar with the online learning software and program requirements. An instructor also facilitates each online session in the event you need additional assistance.

For more information about enhancing your patient outcomes and registering your organization with Mercer, please contact:
Elisa Turner, Graduate Program Associate
turner_er@mercer.edu
678.547.6040