Dr. Jacqueline Stephen

Assistant Professor of Instructional Design
Instructional Designer
Director of The Office of Distance Learning


  • B.S., Elementary Education, Bloomsburg University of Pennsylvania
  • M.S., Instructional Technology, Bloomsburg University of Pennsylvania
  • Ed.D.,  Instruction and Curricular Leadership, Concentration: Instructional Design and Technology, The University of Memphis
  • Certificate of Distance Learning, University of Wisconsin-Madison

Dr. Jacqueline S. Stephen is an instructional designer and educator who holds an Ed.D. in Instruction and Curricular Leadership with a concentration in instructional design and technology, a M.S. in Instructional Technology, and a B.S. in Elementary Education. She has over eighteen years of national and international experience in higher education. Currently, she serves as Assistant Professor, Director of The Office of Distance Learning, and Instructional Designer, in the College of Professional Advancement at Mercer University. Her research has examined factors associated with persistence of undergraduate online students, with much of her research focusing on self-regulated learning, self-directed learning, online learning self-efficacy, and high-impact practices for online teaching. Additionally, Dr. Stephen has authored and co-authored peer-reviewed journal articles and book chapters on topics such as undergraduate and graduate online learner persistence, effective practices for online educators, and virtual peer mentoring for racial and ethnic minority women in STEM, which received the American Educational Research Associations’ 2021 Distinguished Research Paper Award on Mentorship and Mentoring Practices. Dr. Stephen has presented at national and international conferences, and currently serves as a reviewer for international peer-reviewed journals and conferences, and as past-president of the Association Supporting Computer Users in Education. She has facilitated workshops centered on leadership as part of Georgia’s Department of Public Health’s Leadership Development Program and was a plenary speaker and workshop facilitator at the 2019 inaugural Kosovo Leadership Foundation in Pristina, Kosovo. In 2021, Dr. Stephen was selected by a peer review panel for placement on the Fulbright Specialist Roster for a tenure of four years (2021-2025) for her expertise in instructional and curriculum design.

Courses Taught

  • HRAD250: Introduction to Training & Development
  • HRAD365: Curriculum Design and Materials Development
  • HRAD385: Instructional Design & Delivery Strategies III: E-Learning
  • UNIV110: The Culture of the University
  • ORGL210: Foundations of Leadership

Leadership Positions in the Profession/Discipline

  • Past-President, Association Supporting Computer Users in Education (ASCUE)

Research and professional interests

  • Instructional design in corporate and education settings
  • Online learning self-efficacy
  • Self-direction and persistence in online programs
  • Student self-regulation
  • Technology tools to support online teaching and learning
  • Diversity, equity, and inclusion in online learning environments
  • Virtual peer mentoring for racial and ethnic minority women in STEM
  • Effective online pedagogy

Recent Publications

  • Rockinson-Szapkiw, A.J., Holmes, J. & Stephen, J. (2019). The integration of distance doctoral students: Personal, familial, and program factors that make a difference. Online Learning Journal, 23(4). 313-335. doi:10.24059/olj. v23i4.1579
  • Rockinson-Szapkiw, A.J., & Wendt, J. & Stephen, J. (2021). The efficacy of a virtual peer mentoring experience for racial and ethnic minority women in STEM at historically black institutions: Academic, professional, and psychosocial outcomes for mentors and mentees. Journal for STEM Education Research. https://doi.org/10.1007/s41979-020-00048-6
  • Sharpe, K., Rockinson-Szapkiw, A., Stephen, J. S. (2020). Building Human Agency through the Peer Mentoring Process. Navigating the Peer Mentoring Relationship: A Handbook for Women and Other Underrepresented Populations in STEM.
  • Stephen, J. S. (2021). Transforming yourself into an online educator. Professionalizing Your English Language Teaching. Springer.
  • Stephen, J.S., & Rockinson-Szapkiw, A.J. (2021). A high-impact practice for online students: the use of a first-semester seminar course to promote self-regulation, self-direction, online learning self-efficacy. Smart Learning Environments, 8(6). https://doi.org/10.1186/s40561-021-00151-0
  • Stephen, J., Rockinson-Szapkiw, A.J., & Dubay, C. (2020). Persistence model for online non-traditional students: Self-regulated learning, self-efficacy, and self-direction. American Journal of Distance Education. doi: 10.1080/08923647.2020.1745619

Contact Jacqueline Stephen

Office Location: Administration and Conference Center (AACC) Building, Atlanta campus